Privacy policy

Privacy Policy
Effective Date: 25th January, 2025

Mystical Matter is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website or make purchases. By using our website, you agree to the practices described in this policy.

We collect personal information such as your name, email address, phone number, billing and shipping addresses, and payment information when you make a purchase or create an account. Payment information is processed securely through third-party payment processors. Additionally, we collect non-personal information such as your IP address, browser type and version, device information, pages visited on our website, and the referring website or link. We also use cookies and similar technologies to enhance your browsing experience, which you can manage through your browser settings.

We use your information to process orders, deliver products, provide customer support, send order updates, and send promotional emails if you opt-in. We also use the information to improve our website, detect fraudulent activity, and comply with legal obligations.

We may share your information with third-party service providers to facilitate payment processing, shipping, email communication, and website analytics. We may also disclose your information if required by law or during business transfers such as mergers or acquisitions.

We retain your personal information as long as necessary to fulfill the purposes outlined in this policy or comply with legal obligations. Depending on your jurisdiction, you may have the right to access, correct, or delete your personal information, opt-out of marketing communications, withdraw consent for data processing, or file a complaint with a local data protection authority. To exercise these rights, contact us at contact@mysticalmatter.com

We take industry-standard security measures to protect your information, but no system is completely secure, and we cannot guarantee absolute security. Our website may contain links to third-party websites; we are not responsible for their privacy practices, and we encourage you to review their policies.

Our services are not intended for children under 13, and we do not knowingly collect personal information from them.

We reserve the right to update this Privacy Policy at any time. Changes will be effective upon posting to our website, so please review this policy periodically for updates.

If you have any questions or concerns about this Privacy Policy, please contact us at contact@mysticalmatter.com